Inside Small Business | Small Business & Home Business Marketing
Customer Spotlight: Carkeen
Carkeen
Aloha, OR
Owner: David Tanioka
- Respond promptly to all e-mails and if you can’t provide all the info they need offer to get back to them later.
- Listen carefully to customer feedback. The few who took time to write or get in touch obviously felt strongly about whatever it was so listen and prepare to make changes.
- A professional image is paramount so don’t skimp on website design, proofread/spellcheck everything, fix any broken links/missing images and invest in a well-crafted logo.
- Invest time in finding quality link partners for your website as it will help in your search standings and provide alternate sources of info for your customers/visitors.
Posted on Monday, September 19th, 2005 at 2:48 pm and is filed under Customer Spotlight, Small Business. You can follow any responses to this entry through the RSS 2.0 feed.
