Inside Small Business | Small Business & Home Business Marketing

Customer Spotlight: DiscoMusic.com

DiscoMusic.com
Gaithersburg, MD

DiscoMusic.com is an online retailer of records and CDs.

Owner/Publisher: Bernard Lopez

1. Respond promptly to all e-mails and if you can’t provide all the info they need offer to get back to them later.
2. Listen carefully to customer feedback. The few who took time to write or get in touch obviously felt strongly about whatever it was so listen and prepare to make changes.
3. A professional image is paramount so don’t skimp on website design, proofread/spellcheck everything, fix any broken links/missing images and invest in a well-crafted logo.
4. Invest time in finding quality link partners for your website as it will help in your search standings and provide alternate sources of info for your customers/visitors.

DiscoMusic.com logo:

Posted on Saturday, June 18th, 2005 at 4:46 pm and is filed under Customer Spotlight, Small Business. You can follow any responses to this entry through the RSS 2.0 feed.