Inside Small Business | Small Business & Home Business Marketing
Archive for March, 2008
Computer Problems
David Grenda, Founder, Grenda Computer Consulting
This last month has reminded me of an important issue that I seem to run into with increasing frequency. Namely, companies whose decision makers are very uncomfortable with computers and therefore make it difficult to deal with in establishing a working relationship to resolve their computing problems.
I can always tell when I’ve encountered such a business owner when the first question they ask me before I even have a look at their situation is, “How much is this going to cost me?” These individuals are also the most likely to have neglected their computing environment and have the most serious problems. This is not a good combination for a successful resolution.
Whomever you bring in to assist you will have to spend some time simply looking around at various areas of your environment. They will assess the situation and only then make a recommendation regarding cost or effort. If this step does not take place, then you are dealing with an incompetent consultant.
I know this can be nerve wracking for a business owner who doesn’t understand what the consultant is doing to begin with, so be prepared perhaps to pay for an assessment of the problem and recommendation of what to do before any work is actually done.
The lesson is to remember that your computers are much like a work vehicle you depend on to get your job done. You can drive it all day and never think twice about maintenance until it dies on you at the worst time. If you don’t have a trusted source of technical help to watch over things before they become problems, I’d suggest getting one.
If you would like further guidance in considering the options, feel free to drop me an email at
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