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Archive for February, 2007

Product Sourcing the Drop Ship Way

Inside Small Business | February 23rd, 2007

By Jeremy Hanks, CEO of Doba

Many retail merchants looking for products to sell without the high costs of inventory and the hassles of packing and shipping products have discovered the perfect solution—drop shipping. With drop shipping, you list and sell a product at whatever retail price you set, collect your money, and then order the product from a drop-ship wholesale supplier. The supplier packs and ships the product directly to your customer.

Drop shipping is the ideal low-risk solution for starting a retail business, particularly for online merchants. You don’t need a great deal of startup capital to launch your business. With a drop ship supplier and an eBay account or your own webstore, you can immediately start selling products online. You order the product only after you receive payment from your customer, so if the product doesn’t sell, your loss is limited to any listing fees you paid. If the product does sell, you can simply ramp up your marketing and sell more products.

To implement drop shipping in your retail business, you have two choices—either search for drop ship suppliers on your own and negotiate with each one individually or gain access to multiple suppliers through a product sourcing marketplace. Several websites offer drop ship supplier lists that you can purchase online. Many such lists, however, can be challenging to work with, and some are outright scams. In addition, even after you have a list of suppliers, you must contact each one individually, negotiate prices, and then learn each supplier’s system for taking orders and managing your account.

A reputable product sourcing marketplace offers several benefits:

  • Access to dozens or even hundreds of drop ship suppliers.
  • A single account to keep track of.
  • A single, consistent interface for ordering products.
  • Lower wholesale prices by leveraging the buying power of its many members.
  • Additional services, including education, product and market research tools, fraud protection, and professional customer support and technical support.

Doba is committed to simplifying and streamlining the process of product sourcing for eCommerce entrepreneurs who are looking to start or grow their retail business with the drop shipping solution. Check out Doba for yourself and sign up for Doba’s Free 14-Day Trial at www.doba.com/partners/logoworks

Author
Jeremy Hanks the co-founder of Doba. He leads the company in executing against its strategic vision and coordinates and oversees day-to-day operations of the business. Prior to co-founding Doba, Jeremy spearheaded the development of numerous businesses in the supply chain, wholesale distribution, and retail industries. He founded GearTrade.com, an online marketplace for used and distressed inventory, where he was the company’s President and CEO. He led the company through a merger with e3vertical, where he was CEO and focused on providing ecommerce and supply chain management solutions for small and midsized businesses. He holds a Bachelor of Science degree in Business Management from Brigham Young University.

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Related Topics: Customer Service, Internet, Supplier Relationships    5 Comments    

From Gatekeeper to Door Opener

Inside Small Business | February 22nd, 2007

How to build relationships with the most misunderstood sales resource
Part 1 in a 3 part series

Monte Resnick, Founder Ambition Partners International

On his resume, Freddy* was a highly accomplished and decorated sales professional. He was recognized in the top ten percent of his sales team three of the prior five years and highlighted his long-standing track record of achievement. However, shortly after being hired by a new firm, his sales and productivity seemed to slow down considerably. During meetings with his sales coach, Freddy would often address “gatekeepers” at the root cause of his slowing pipeline of new business. “If I could only pole vault the gatekeepers, I’d close a lot more business”, Freddy would say.

It amazes me how many sales professionals convince themselves that in spite of their incredible sales talent (real or perceived), if they could just get around the dreaded gatekeeper, they would be a lot more successful. There have been countless books, articles and seminars devoted to learning the techniques and psychology to get around or “managing” the gatekeeper. This is the individual we perceive to stand between us from making an otherwise easy sale or connection with the prospect. The question I pose to all the “Freddy’s” out there is, “If the gatekeeper is so powerful, why do you insist on dismissing them as a tremendous resource to your business?”

The fact is, Gatekeepers are often the most misunderstood and underutilized resources available to the sales/business development professional. In the real life scenario depicted above, Freddy has convinced himself that he is good enough to build a relationship and close business with the decision maker, but has created a perception that the gatekeeper is more powerful. Sounds ridiculous, but I observe these scenarios more often than you would think.

When I was in my early twenties I began a laborious interviewing process for my first job in pharmaceutical sales. I had several interviews with both the district and regional managers and had also taken an exam to test my ability to learn and retain the critical knowledge I would be asked to share each day in my sales role. I passed the exam with flying colors. The district manager indicated he was prepared to make me an offer. However the regional manager was on the fence. It seemed he was concerned with my less than perfect college GPA. After much consideration, he had shared with his DM that he thought they should pass on me. The next day while attending a business conference, the regional manager received a call from his administrative assistant (the gatekeeper). She had told him that she was having the worst Monday after an emotionally upsetting weekend. However, she continued, I just called to let you know that I received a personal note from Monte Resnick – and he just made my day (Everyone I meet gets a personal “thank you” note). Guess who called me to tell me I was hired the very next minute? (And guess who later shared with me that my new regional manager was far from perfect in college as well!)

The people we empower to shield us from the people we want to meet are not gatekeepers. They are “door openers” in disguise - if you take the time to genuinely connect with them. This does not mean you patronize them or shmooze them. It means you incorporate the very same process you would with your prospective client. You treat them, just as you would a prospective client. You recognize that they have problems to solve as well – and you can provide them with solutions, just as you would your prospective client.

Author
Monte Resnick is an entrepreneurial business executive with a 20-year track record of demonstrated success in consultative sales, sales management, sales training and new business development. He has worked with pedigree firms such as Johnson & Johnson and Sanford Bernstein, as well as new business start-ups and boutiques. Mr. Resnick founded Ambition Partners International in 2005. He can be reached at monte@ambitionpartners.com.

Related Topics: Marketing, Sales    1 Comment