Inside Small Business | Small Business & Home Business Marketing

David Grenda Joins the Small Business Blog

David Grenda, Founder, Grenda Computer Consulting

Let me begin by saying how pleased I am to be a part of this new website vision from Logoworks. I am a very satisfied client of theirs, and an admirer of their customer service paradigm. The growth they are experiencing is a direct result of the hard work and vision we all strive for as business owners. I hope to make this portion of their website a place where you can come to find real world advice about technology and how it can be most efficiently used in your enterprise.

Rather than simply relate and review the latest in techno-computing gadgets, I’ll cover such topics as choosing a good IT support consultant, how to define your needs and applications before choosing your technology path, choosing the right network design for your needs and growth, and how the internet has impacted businesses today. I’ll give you the opportunity to suggest topics and we can discuss them together. My focus will be in assisting you with issues from your perspective as a business owner, culled from my experiences across a wide range of clients and situations.

I understand where you started. I began my practice by making my own business cards and walking around the endless office parks handing them out and talking to people. I handled all the aspects of my business from the marketing and accounting, to negotiating service agreements and navigating client management structures, all while striving to provide the best in customer service. In my hard earned success, I’ve learned valuable lessons along the way and will never forget where I came from. My work now comes almost exclusively from existing clients and referrals, but I would walk the office parks again tomorrow. If you understand what I mean, then I think you’ll find value here.

So, where shall we begin? We all recognize that computers and their related technologies are now an absolute necessity in business. At one time they gave you an edge on your non-computing competition. Now, that non-computing competition has mostly been selected out of existence. The implementation of any computing in your enterprise involves (as you may have already learned) much more than just throwing a computer on a desk. Choosing the wrong technology solution these days can throttle your productivity and send you down a time consuming, expensive path to disaster. No one needs to unravel computer problems when there’s business to get done.

The problem is, few of us understand the world of computers and struggle to find the right source of guidance. So in my next installment, I’ll give you some tips on choosing the right source of help in implementing your technology solutions.

Author

David Grenda is the founder of Grenda Computer Consulting LLC. His firm provides a full range of IT and telecom support services to business of all sizes, including the Fortune 500. Among his 24 years of professional accomplishments, he has been featured in BusinessWeek magazine and received numerous professional recognitions. GCC’s guiding principle is that technology is a tool in a solution, not the solution itself. “We measure our success in years of client relationships”.

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Posted on Wednesday, February 28th, 2007 at 8:34 am and is filed under Computers, Technology. You can follow any responses to this entry through the RSS 2.0 feed.